So, how exactly are Areas benefitting from UpKeep?
Previously, vendors managed by Areas relied on verbal, paper, and email communication to submit requests. Requests were falling through the cracks with no central system for storage.
With the impelentation of UpKeep, however, Areas was able to thrive from the ability to manage requests from all vendors through request portals with the unlimited number of requesters. They particularly took advantage of the ability to easily update requesters on the status of their tickets.