So, how exactly is Caruso benefitting from UpKeep?
Previously, all maintenance requests relied on phone call, paper, and email communication to submit requests. Requests were falling through the cracks with no central system for storage.
With the implementation of UpKeep, however, Caruso was able to thrive from the ability to manage requests from all vendors through request portals with the unlimited number of requesters. They particularly took advantage of the ability to easily update requesters on the status of their tickets.