So, how exactly are trufit benefitting from UpKeep?
With a team of 30, divided between both divisions, Rhonda wanted to ensure that the maintenance solution she sought for was user-friendly. And that’s exactly what she got!
She claimed that people responded to visual updates far better than the previous system of excel sheets, especially as admins, technicians and requesters get to see the work order getting processed in fine detail.
The ‘updates’ section, as well as the ‘status’ feature, allowed for clear communication in between teams, defusing any confusion between both division.