I enjoy how easy the software is. I was utilizing the free version for over a year and wish I upgraded sooner. I am able to track maintenance issues much more efficiently to ascertain if a bigger problem may be the main issue. The accessibility on my smart device makes this software a vital tool in daily operations.
UpKeep is an affordable CMMS solution that delivers a ton of value. It is scalable and dependable and has a sleek and easy-to-use interface. The API feature allowed us to provide automated work order generation [in a customized way]. Upkeep allows importing and exporting assets, locations, and other data to spreadsheets, making it a breeze to manage our large set of resources.
We are in the construction industry and have over 14 commercial vehicles and 25 units of heavy equipment that we primarily maintain and service in-house. Before Upkeep, we were on a paper system that was messy, unorganized, and inefficient. Now we’re able to utilize the request feature for our crews to submit work order requests with pictures indicating the issue that needs attention. This is then viewable by management, from origination to completion, and actually beyond in a way that allows us to learn from our service history what is working for us and what is not.
UpKeep is a good maintenance program for keeping track of both assets and parts, and knowing where the parts go on the assets. The work order system is well designed and constantly improving. The program as a whole has helped our company develop a tracking and repair log that we greatly needed. UpKeep employees are almost always on hand to help with any questions and are also open to suggestions on how to improve the system.
UpKeep is a great CMMS solution for small businesses to organize their tasks and inventory. I use it mainly for work orders and asset management to keep track of repairs and work performed on our assets. Being able to add assets and create work orders is helping everyone stay on task. Also, the work order history helps us know if we are having reoccurring problems.
I have been a chief engineer in the industry for 10 years and have used several CMMS in my tenure. UpKeep easily tops them all and has been the most accessible and aesthetic product by far. It has been really refreshing to find all the information I need without having to answer relentless phone calls from sales associates who would beat around the bush about prices and software features. UpKeep is so user friendly, direct to the point, and very handy for users like me and my team who have no time to go to the office and shuffle through paperwork.
At a former employer we used a similar work order system that had half the features of UpKeep at twice the cost. I was amazed to discover how much we got for so little. The biggest pro is the functionality. All of our inventory, work orders, assets, schedules, and meters are all included in one app. The account setup is very flexible and affordable. Customer support responds instantly and resolves any issue that arises.
UpKeep’s software lets us track our equipment orders, warranties, inventory counts, and much more. It covers the basics and complexities of facility tracking. It also helps create and record barcodes for better equipment tracking and records serial numbers, vendors, and other information. Our engineering company's material necessities is vast and, without UpKeep, tracking equipment, files, maintenance schedules, and other procedures would be hard.
I've worked with Maximo, JD Edwards, SAP, and excel file after excel file with handheld attempted tie-ons for each. UpKeep is completely unmatched with any of those systems. The hardest part to drive reliability centered maintenance initiatives is the change management. Because UpKeep is user friendly, change management becomes a very small issue.
UpKeep is a CMMS that’s powerful enough for the most seasoned facility manager yet simple enough for the greenest technician. UpKeep's simple, straightforward interface hides a beast of a CMMS that could easily be dropped into any facility maintenance program within minutes. Ongoing program improvements and features coupled with world class customer support set UpKeep far above the competition.
Before using UpKeep we logged 60 to 70 work requests per month. Now we log 140 to 175 requests per month. UpKeep is made for maintenance but I also use it for security and cleaning. I use recurring work orders to set cleaning as a daily occurrence requirement and create a barcode for each room. When the team enters the room, they go through a maintenance/cleaning checklist that I set within UpKeep. Work, simplified!
UpKeep gives us real-time data across all of our properties and offers each employee insight into what work orders were completed on a daily basis. As a manager, I can see which properties are struggling and where we need to send help. UpKeep has allowed us to reference old work orders for specific units in order to better solve future problems.
UpKeep shows you how your maintenance team and individual technicians are dealing with a workload. For our care home properties, we can see which homes use our maintenance service the most and what areas of expertise are mainly required. This is perfect for targeting training to the maintenance operative in the home. We also use UpKeep to compare our response time to a request and our labor costs to outside contractors.